Shipping policy

SundayStock Shipping Policy

Last updated: October 12, 2026

At SundayStock, we want your sealed Pokémon products to arrive safely and securely. We take care when preparing orders and work to get your collectibles on their way as quickly as possible.

1. Order Processing

Orders are typically processed within [1–3 business days] after payment is confirmed, excluding weekends and holidays.

Processing times may be longer during high-volume releases, promotions, holidays, or other periods of increased demand.

You will receive an order confirmation after checkout. If tracking is available for your shipment, we will provide tracking information once your order ships.

2. Shipping Rates and Delivery Estimates

Shipping rates and available delivery options will be displayed at checkout before you complete your purchase.

Estimated delivery times depend on the shipping method selected and the destination. Delivery estimates are not guaranteed, and actual delivery may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Any applicable shipping charges will be shown before you place your order.

3. Packaging and Product Protection

We understand that sealed trading card products are collectibles, and we take care when preparing orders for shipment.

Products will be packaged appropriately for shipping. However, we cannot guarantee that shipping cartons or outer packaging will arrive without minor cosmetic wear.

If your order arrives with significant damage to the product itself, please contact us using the instructions in our Returns & Refund Policy.

4. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error, contact us as soon as possible. We will do our best to correct the address before the order ships, but changes cannot be guaranteed once an order has been processed or handed to the carrier.

Additional costs or losses resulting from an incorrect address will be handled according to the circumstances and applicable law.

5. Lost, Delayed, or Missing Packages

Once an order has shipped, delivery is handled by the selected carrier. Tracking information should be used to monitor the shipment when available.

If your package is delayed, marked delivered but cannot be located, or appears to be lost, contact us so we can help review the situation and determine appropriate next steps.

We will work with the carrier where appropriate. Any resolution will depend on the circumstances, carrier findings, and applicable law. We will not automatically deny assistance solely because a carrier has marked a package as delivered.

6. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photos of the product and shipping packaging where relevant.

Please keep the product and packaging until we have reviewed the issue. Do not send anything back before receiving instructions from us.

For more details, please review our Returns & Refund Policy.

7. Shipping Availability

Available shipping destinations and methods will be shown at checkout. We may be unable to ship to certain locations depending on carrier availability or other restrictions.

Any shipping limitations that affect your order will be communicated as appropriate.

8. Contact Us

Have a question about your shipment? Please contact SundayStock through our Contact Us page and include your order number so we can assist you.

Thank you for supporting SundayStock. Chase the hit. Keep it fun.