SundayStock Returns & Refund Policy

Last updated: October 12, 2026

At SundayStock, we want every collector to have a great experience. Because we specialize in sealed Pokémon Trading Card Game products, we have a few guidelines to keep our products protected and our customers treated fairly.

1. Return Eligibility

All sales of sealed Pokémon Trading Card Game products are generally final. We do not accept returns for change of mind, duplicate purchases, market price changes, or dissatisfaction with the cards received inside a product.

This includes booster packs, booster bundles, Elite Trainer Boxes, booster boxes, and other sealed trading card products.

Products that have been opened, unsealed, or tampered with are not eligible for return due to the randomized nature of trading card products.

2. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery at our designated customer service contact.

Please include:

• Your order number.

• A description of the issue.

• Clear photos of the product and any damage.

• Photos of the shipping box and packaging if the damage occurred during delivery.

We will review each situation individually and work toward a fair resolution. Depending on the circumstances, this may include a refund, replacement, or another appropriate solution.

Please keep the product and its packaging until we have reviewed your request. Do not send anything back before receiving return instructions.

3. Shipping and Packaging Damage

We take care when packaging orders, but minor cosmetic wear to outer shipping cartons can occur during transit.

Damage to the actual product, significant damage to a collectible's packaging, or an order that arrives unusable will be reviewed on a case-by-case basis. Please send photos promptly so we can assess the situation.

We cannot guarantee that every shipping carton or outer package will arrive without minor cosmetic wear. However, we will review reports of significant damage fairly.

4. Refunds

If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on your payment provider.

If a return is authorized, we will provide instructions on how to proceed. We will communicate any applicable return-shipping arrangements before the item is sent back.

Original shipping charges and return-shipping costs will be handled according to the circumstances of the order and applicable law.

5. Order Cancellations

Please contact us as soon as possible if you need to cancel an order. Once an order has been processed or shipped, cancellation may no longer be possible.

If an order cannot be canceled, the normal terms of this policy apply.

6. Contact Us

Questions about a return or an order issue? Please contact SundayStock through our Contact Us page and include your order number so we can help.

Our commitment: We want to protect the integrity of sealed collectibles while treating our customers honestly and fairly. Nothing in this policy limits any rights you may have under applicable consumer protection laws.